Privacy Policy

At FUNtastic Family Dentistry & Orthodontics, we respect your privacy and are committed to protecting the personal information you share with us through our website. This Privacy Policy explains the types of information we may collect, how we use and protect that information, and the choices available to you.

By using this website, you acknowledge the practices described in this Privacy Policy.

Information We May Collect

We may collect information that you voluntarily provide when you:

  • Request or schedule an appointment
  • Complete a contact or new patient form
  • Request information about our dental or orthodontic services
  • Contact us by phone, email, or text message
  • Subscribe to communications
  • Submit insurance or payment-related information through an authorized form or third-party service

Information may include your:

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Appointment preferences
  • Insurance information
  • Information included in messages or forms you submit

Please avoid submitting highly sensitive medical or financial information through general website contact forms unless the form specifically requests it and is designed for that purpose.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, and similar technologies.

This information may include:

  • IP address
  • Browser and device type
  • Operating system
  • Pages visited
  • Referring website
  • Time spent on the website
  • General geographic information
  • Website interactions

We may use this information to understand how visitors use our website, improve performance, measure marketing effectiveness, and provide a better user experience.

How We Use Your Information

Information collected through our website may be used to:

  • Respond to questions and appointment requests
  • Schedule or manage appointments
  • Provide information about our services
  • Communicate with patients and prospective patients
  • Verify insurance information when applicable
  • Improve our website and patient experience
  • Analyze website traffic and performance
  • Maintain website security
  • Comply with legal and regulatory obligations
  • Send communications you have requested or consented to receive

We do not sell your personal information for monetary compensation.

Text Messages and Electronic Communications

If you provide your mobile phone number and consent to receive text messages, FUNtastic Family Dentistry & Orthodontics may use SMS or similar messaging to communicate regarding appointment requests, reminders, office information, and other relevant communications.

Message and data rates may apply. Message frequency may vary. Consent to receive marketing text messages is not a condition of purchasing dental services.

You may opt out of text communications at any time by replying STOP. You may reply HELP for assistance or contact our office directly.

Mobile information and text-message consent will not be sold or shared with third parties for their own marketing purposes.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics software, and similar technologies to improve functionality and understand website activity.

These technologies may be used to:

  • Remember website preferences
  • Measure website traffic
  • Understand how visitors navigate the website
  • Evaluate advertising and marketing performance
  • Improve website content and functionality

Depending on your browser or device, you may be able to limit or disable cookies through your settings. Some website features may not function properly if cookies are disabled.

Third-Party Services

Our website may use or link to third-party services for functions such as:

  • Online appointment scheduling
  • Website hosting
  • Analytics
  • Advertising
  • Maps and directions
  • Insurance verification
  • Payment or financing services
  • Social media
  • Patient communication

When you use a third-party website or service, your information may also be subject to that provider's privacy practices. We encourage you to review the privacy policies of any third-party services you use.

We are not responsible for the privacy practices, security, or content of websites operated by third parties.

Online Appointment Scheduling

Our website may provide access to an external online appointment scheduling system. Information submitted through that platform may be processed by the third-party scheduling provider in accordance with its own privacy and security practices.

Healthcare Information

Certain information maintained by our dental practice may be protected under federal or state healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) when applicable.

This website Privacy Policy is separate from any Notice of Privacy Practices that governs protected health information maintained as part of your patient record.

Please contact our office if you would like additional information about our healthcare privacy practices.

How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Depending on the law and whether it applies to our practice, these rights may include the ability to:

  • Request information about personal information collected about you
  • Request access to certain personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information about how personal information is used or disclosed
  • Exercise applicable privacy rights without unlawful discrimination

Certain information may be exempt from these requirements, including information governed by healthcare privacy laws.

To submit a privacy-related request, please contact us using the information below.

Children's Privacy

Our dental practice provides care to children; however, our website is intended primarily for parents, legal guardians, and adults seeking information about our services.

We do not knowingly collect personal information directly from children through the website without appropriate parental or guardian involvement.

Parents or guardians who believe a child has submitted personal information through our website may contact us to request assistance.

Links to Other Websites

Our website may contain links to external websites, social media platforms, scheduling tools, or other online resources.

Once you leave our website, the privacy practices of the external website will apply. FUNtastic Family Dentistry & Orthodontics is not responsible for the content or privacy practices of third-party websites.

Your Choices

You may choose not to provide certain personal information through our website. However, this may limit our ability to respond to a request or provide certain online features.

You may also:

  • Unsubscribe from promotional emails using the unsubscribe option provided
  • Opt out of text messages by replying STOP
  • Adjust cookie settings through your browser
  • Contact us to update or correct information you previously submitted

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, technology, services, legal requirements, or privacy practices.

Any revisions will be posted on this page. We encourage visitors to review this Privacy Policy periodically.

Contact FUNtastic Family Dentistry & Orthodontics

If you have questions about this Privacy Policy or how information submitted through our website is handled, please contact us:

FUNtastic Family Dentistry & Orthodontics
2700 N. Bellflower Blvd., Suite 217
Long Beach, CA
Phone: (562) 627-8800
Email: info@funtasticdental.com